Director of Rugby — Terms of Service

Last updated: 2 May 2026 Effective date: 2 May 2026

These Terms of Service ("Terms") form a legally binding agreement between you ("you", "your", or "User") and DOR Digital ("we", "us", "our"), a sole trader business based in Scotland, United Kingdom, in relation to your use of the Director of Rugby game and any related websites, applications, and services (collectively, the "Service").

By creating an account, starting a free trial, or otherwise using the Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Service.

1. Definitions

"Account" means the user account you register to access the Service.
"Content" means any data, text, names, or other material that you submit to the Service, including your Display Name and any League Names you create.
"Subscription" means a paid, recurring subscription to the Service.
"Stripe" means Stripe Payments Europe Ltd. and its affiliates, acting as the Merchant of Record for Subscription transactions under Stripe Managed Payments (see clause 5).
"Trial" means the 30-day free trial period offered to new Users.

2. Eligibility

2.1 You must be at least 18 years old to create an Account and use the Service. By registering, you confirm that you are 18 or over.

2.2 You must have the legal capacity to enter into a binding contract under the laws of Scotland.

2.3 We may refuse to provide the Service to any person where we reasonably believe an Account has been registered in breach of these Terms or where we reasonably consider that providing the Service would expose us, the Service, or other Users to legal, regulatory, or security risk.

3. Account Registration

3.1 To use the Service, you must create an Account and provide accurate, current, and complete information.

3.2 You are responsible for:

Maintaining the confidentiality of your authentication credentials (including any passkeys or linked third-party accounts);
All activity that occurs under your Account; and
Notifying us promptly of any unauthorised access to your Account.

3.3 You may not share your Account with any other person, transfer your Account to a third party, or maintain more than one Account, except with our prior written consent.

4. Free Trial

4.1 We offer a 30-day free Trial to new Users. The Trial begins when you register your Account.

4.2 During the Trial, you have access to the Service features made available to Trial users. We may change the scope of Trial access at any time.

4.3 At the end of the Trial, your access to the Service will end unless you start a paid Subscription. We will not automatically charge you at the end of the Trial.

4.4 We may withdraw or modify the Trial offer at any time, including limiting Trials to one per person or household.

4.5 One Trial per email address. The Trial is offered once per email address. If you delete your Account and subsequently re-register using the same email address while your original Trial period would still have been running, your access resumes only for the unexpired portion of that original Trial; you do not receive a fresh Trial. Once your Trial has ended, you will not be eligible for a further Trial for six (6) months, and access to the Service during that period requires a paid Subscription. To enforce this fairly, we retain a one-way cryptographic hash of the email address used for each Trial, together with the Trial dates, for six months after the Trial ends; this record contains no recoverable personal data. Further detail, including the legal basis for this processing, is set out in our Privacy Policy.

4.6 Attempting to circumvent clause 4.5 — including by repeatedly deleting and re-creating Accounts, or by registering under variant email addresses in order to obtain further Trials — is a breach of these Terms and may result in suspension or termination under clause 10.

5. Subscriptions, Billing and Payment

5.1 Stripe as Merchant of Record for the payment transaction. Subscription payments are processed by Stripe acting as the Merchant of Record for the transaction, using Stripe's Managed Payments service. In respect of the payment transaction only, Stripe is responsible for:

(a) collecting payment from you;

(b) calculating, collecting, and remitting any applicable VAT, GST, sales tax, or other indirect taxes;

(d) processing payment disputes and chargebacks; and

(e) providing transaction-level customer support relating to billing.

5.2 DOR Digital remains responsible for the Service. Stripe's role is limited to payment processing and tax handling on the transaction. DOR Digital remains responsible to you for:

(a) the supply, quality, and availability of the Service;

(b) compliance with your statutory consumer rights in relation to the Service, including under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013; and

(c) handling complaints, refund requests, and disputes relating to the Service itself (as distinct from the mechanics of the payment).

Nothing in this clause 5 transfers, limits, or excludes our responsibilities to you as a consumer in relation to the Service.

5.3 Two related contracts. Your purchase of a Subscription creates two distinct legal relationships:

(a) a contract between you and Stripe for the payment transaction, governed by Stripe's end-customer terms presented to you at checkout; and

(b) a contract between you and DOR Digital for the supply and use of the Service, governed by these Terms.

5.4 Subscriptions are billed monthly in advance. The Subscription price shown to you at sign-up will be displayed inclusive of any applicable taxes, as determined by Stripe based on your location.

5.5 Subscriptions renew automatically each month until cancelled. Stripe will charge the then-current Subscription price to your chosen payment method on each renewal date.

5.6 We may change Subscription pricing on at least 30 days' notice; any change will take effect at your next renewal after the notice period.

5.7 Charges on your statement will appear under Stripe's billing descriptor, not under the name "DOR Digital".

5.8 If a payment fails or is reversed, we may suspend your access to paid features until the matter is resolved. Repeated payment failures, or chargebacks that we reasonably consider to be fraudulent or unjustified (for example, where you have used the paid Service and have not first contacted us in good faith to seek a resolution), may result in termination of your Account in accordance with clause 10. A good-faith chargeback raised in connection with a genuine billing dispute will not, by itself, be treated as grounds for termination.

6. Cancellation and Refunds

6.1 You may cancel your Subscription at any time through your Account settings. Cancellation takes effect at the end of your current billing period; you will retain access to paid features until that date.

6.2 Statutory cancellation right (consumer right to cancel). If you are a consumer, you ordinarily have a 14-day right to cancel a contract for digital content under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

6.3 Immediate access and loss of cancellation right — explicit checkout consent. Because the Service is supplied as digital content delivered immediately, you can only lose your 14-day right to cancel if, at checkout, you give express prior consent to immediate performance and separately acknowledge that you understand you will lose your right to cancel once supply begins. To that end, when you take out a paid Subscription you will be asked to tick two separate, unticked checkboxes at checkout:

(a) one in which you expressly consent to us beginning to supply the paid Service to you immediately, before the end of the 14-day cancellation period; and

(b) one in which you acknowledge that, by giving that consent, you will lose your right to cancel under regulation 37 of the 2013 Regulations once supply has begun.

If you do not tick both checkboxes, supply of the paid Service will not begin until the end of the 14-day cancellation period, or you may choose not to proceed with the Subscription. We will provide written confirmation of your consent and acknowledgment in a durable medium (typically the order confirmation email). General acceptance of these Terms is not, by itself, sufficient to constitute that consent.

6.4 Refunds processed by Stripe. Because Stripe is the Merchant of Record for the payment transaction (clause 5.1), refunds in respect of Subscription payments are mechanically issued by Stripe at our instruction. To request a refund, contact us at [contact email]. We are responsible for assessing your refund request against your statutory rights and these Terms; the refund itself is then issued by Stripe in accordance with Stripe's Managed Payments policies. You may also be able to raise a billing dispute directly with Stripe through the channels presented to you at checkout.

6.5 Discretionary refunds and statutory rights. Outside the cases where you have a statutory right to a refund, we are not generally obliged to refund Subscription fees for periods already paid for, but we may offer a refund or credit where we reasonably consider it appropriate (for example, in cases of prolonged Service unavailability or other exceptional circumstances). Nothing in this clause 6.5, or anywhere else in these Terms, restricts or overrides any statutory right to a refund or remedy that you have as a consumer. Where you are entitled to a refund or other remedy under the Consumer Rights Act 2015, the Consumer Contracts Regulations 2013, or any other applicable consumer-protection law, those rights take precedence over any wording in these Terms that might otherwise be read as limiting them.

6.6 Nothing in this section affects your statutory rights as a consumer, including your rights under the Consumer Rights Act 2015 in relation to digital content that is not of satisfactory quality, fit for purpose, or as described.

7. Acceptable Use

7.1 When using the Service, you must not:

Use the Service for any unlawful purpose or in breach of any applicable law or regulation;
Use automated tools, bots, scripts, or scrapers to interact with the Service, except where expressly permitted;
Reverse engineer, decompile, or attempt to extract the source code of the Service, except to the extent permitted by law;
Exploit bugs, glitches, or unintended behaviour to gain an unfair advantage in multiplayer leagues;
Interfere with or disrupt the Service, including by introducing malware, performing denial-of-service attacks, or attempting to gain unauthorised access;
Use the Service in breach of clause 8 (Resale, Commercial Use and Content Creation);
Harass, threaten, or abuse other Users; or
Impersonate any person or entity, or misrepresent your affiliation with any person or entity.

8. Resale, Commercial Use and Content Creation

8.1 Personal use only. Your right to access and use the Service is personal to you. You must not commercialise, monetise, or otherwise exploit your Account or your access to the Service except as expressly permitted in this clause 8.

8.2 No resale or transfer of access. You must not:

(a) sell, rent, lease, sublicense, or otherwise transfer your Account or access to the Service to any third party;

(b) make your Account credentials, session tokens, passkeys, or any other means of accessing the Service available to any third party;

(d) accept any consideration (monetary or otherwise) in exchange for granting access to the Service.

This restriction applies whether the access provided would be permanent, temporary, exclusive, or shared.

8.3 No commercial use. You must not use the Service:

(a) to provide paid services to any third party, including coaching, analytics, consultancy, or scouting services that use the Service as a tool;

(b) as a component of any product or service that you offer commercially;

(d) for the benefit of any organisation other than yourself, except with our prior written consent.

8.4 Content creation and streaming (permitted). Without needing separate permission from us, you may:

(a) record, livestream, and publish gameplay footage, screenshots, and commentary featuring the Service;

(b) publish such content on social media, video-sharing, and livestreaming platforms; and

(c) earn revenue from such content through standard platform monetisation features (for example, platform advertising revenue, channel subscriptions, viewer tips, or platform sponsorship programmes).

This permission is subject to the conditions in clause 8.5.

8.5 Conditions for content creation. When creating content under clause 8.4, you must:

(a) not imply that DOR Digital endorses, sponsors, or is affiliated with you or your content, unless we have agreed otherwise in writing;

(b) not use the "Director of Rugby" or "DOR Digital" names or logos in ways that go beyond fair, descriptive reference to the Service;

(c) not publish content that depicts, promotes, or instructs cheating, exploits, automation, or other breaches of these Terms;

(d) not present your content as official guidance, an official tutorial, or otherwise endorsed by us;

(e) not use the Service or content derived from it as part of a paid course, paid tutorial, paid coaching product, or similar paid offering that is substantially built around the Service; and

(f) comply with all applicable platform rules and laws.

8.6 Community leagues. You may organise and participate in community-run multiplayer leagues using the Service's standard features, provided that:

(a) participation does not require any entry fee, stake, deposit, or purchase;

(b) no prize of monetary or material value is offered, awarded, advertised, or implied; and

(c) no betting, wagering, fantasy-contest, prediction-market, or similar arrangement is offered or facilitated in connection with the league or with any in-game outcomes.

8.7 No gambling or wagering. You must not use the Service, or any data, results, or outcomes generated by or derived from it, in connection with any betting, wagering, lottery, fantasy-sports contest involving prizes of value, prediction market, or other arrangement that constitutes gambling under any applicable law.

8.8 Breach. Breach of this clause 8 is a material breach of these Terms and may, in addition to any other remedy available to us, result in immediate suspension or termination of your Account under clause 10.

9. User-Generated Content

9.1 The Service allows you to submit limited Content, specifically your Display Name and the League Names you create in multiplayer leagues.

9.2 You are solely responsible for any Content you submit. You must not submit Content that:

Is unlawful, defamatory, obscene, hateful, or discriminatory;
Infringes any third party's intellectual property, privacy, or other rights;
Contains personal data of any other person;
Impersonates any real person, public figure, organisation, or trademark;
Promotes violence, illegal activity, or harm to any person; or
Is intended to harass, deceive, or offend other Users.

9.3 Licence to us. You grant us a non-exclusive, worldwide, royalty-free licence to host, display, and process your Content for the purpose of operating the Service.

9.4 We may review, edit, or remove any Content (including Display Names and League Names) where we reasonably consider it to breach these Terms. Where it is practical and proportionate to do so (for example, for borderline Display Names), we will give you an opportunity to change the Content before removing it; for clear breaches, we may act without prior notice.

10. Account Suspension and Termination

10.1 We may suspend or terminate your Account, with or without notice, where we reasonably believe that you have:

(a) Breached any provision of these Terms, including the acceptable use rules in clause 7, the resale and commercial-use rules in clause 8, or the Content rules in clause 9;

(b) Created or used multiple Accounts, including to circumvent a previous suspension, abuse the Trial, or gain an unfair multiplayer advantage;

(c) Used cheats, exploits, automation, bots, or any tool that interacts with the Service other than through the supported user interface;

(d) Submitted a Display Name or League Name that is offensive, hateful, harassing, sexually explicit, infringing, impersonating, or otherwise in breach of clause 9.2, and failed to change it on request;

(e) Harassed, threatened, doxxed, or abused other Users or our staff;

(f) Initiated a payment chargeback that we reasonably consider to be fraudulent or unjustified, or initiated a chargeback without first contacting us in good faith to attempt to resolve the dispute;

(g) Provided fraudulent payment information or used a payment method without authorisation;

(h) Shared your Account credentials with, or transferred your Account to, a third party in breach of clause 3.3 or clause 8.2;

(i) Attempted to compromise the security or integrity of the Service, including by probing for vulnerabilities, intercepting data, or accessing other Users' Accounts; or

(j) Engaged in any conduct that, in our reasonable opinion, exposes us, the Service, or other Users to legal, regulatory, reputational, or security risk.

10.2 Proportionality. Where appropriate, we will issue a warning or temporary suspension before terminating an Account. For serious breaches (including fraud, security attacks, harassment, or illegal Content) we may terminate immediately and without prior notice.

10.3 Effect of termination. On termination, your right to access the Service ends immediately. We may retain your data for a reasonable period as required by law or as set out in our Privacy Policy. Where we terminate your Account for breach by you, we will not refund Subscription fees already paid, except to the extent any such refund is required by your statutory consumer rights.

10.4 You may terminate these Terms at any time by cancelling your Subscription and closing your Account.

11. Intellectual Property

11.1 The Service, including all software, graphics, audio (including AI-generated commentary phrasing), text, designs, and game systems, is owned by DOR Digital or its licensors and is protected by copyright, trade mark, and other intellectual property laws.

11.2 We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for your personal, non-commercial enjoyment, subject to these Terms.

11.3 You retain ownership of your Content, subject to the licence granted in clause 9.3.

11.4 Director of Rugby is not affiliated with, endorsed by, or sponsored by any rugby union, league, club, player, or governing body, including (without limitation) World Rugby, the United Rugby Championship, Premiership Rugby, or any of their member organisations. Where the Service uses fictional players, clubs, competitions, or branding, any resemblance to real persons or organisations is, unless expressly licensed, coincidental.

12. AI-Generated Content

12.1 The Service includes AI-generated or procedurally generated content, including match commentary and synthetic player imagery. Such content is generated programmatically and does not represent the views of DOR Digital, any real person, or any real organisation.

12.2 We make no warranty that AI-generated content will be accurate, appropriate, or free from error. If you encounter AI-generated content that you consider inappropriate, please contact us.

13. Service Availability and Changes

13.1 We aim to keep the Service available and operational, but we do not guarantee uninterrupted availability. The Service may be unavailable from time to time due to maintenance, updates, or events outside our control.

13.2 We may modify, add, remove, or replace features of the Service at any time. Where a change materially reduces the functionality available to paying subscribers, we will give reasonable notice.

13.3 We reserve the right to discontinue the Service in whole or in part. If we discontinue the Service entirely, we will give paying subscribers reasonable notice and will refund any Subscription fees paid in advance for periods after the discontinuation date.

14. Disclaimers

14.1 Except as required by law, the Service is provided "as is" and "as available". We make no warranties, express or implied, in relation to the Service, including any warranty of merchantability, fitness for a particular purpose, or non-infringement.

14.2 Nothing in these Terms excludes or limits any statutory right you have as a consumer that cannot lawfully be excluded, including under the Consumer Rights Act 2015.

15. Limitation of Liability

15.1 Nothing in these Terms limits or excludes our liability for:

(a) death or personal injury caused by our negligence;

(b) fraud or fraudulent misrepresentation; or

15.2 Subject to clause 15.1, we will not be liable to you for:

(a) any loss of profits, business, revenue, goodwill, or anticipated savings;

(b) any loss or corruption of data;

(d) any loss arising from in-game progress, results, league standings, or any other in-game outcome.

15.3 Subject to clause 15.1, our total aggregate liability to you under or in connection with these Terms in any 12-month period is limited to the total Subscription fees you have paid in respect of the Service in that period.

16. Data Protection

16.1 Our processing of your personal data is described in our Privacy Policy [link], which forms part of these Terms.

16.2 We are the data controller for personal data we process about you. You can contact us about data protection matters at [contact email].

17. Changes to These Terms

17.1 We may update these Terms from time to time. The "Last updated" date at the top of this document indicates when the Terms were last revised.

17.2 Notice of material changes. Where we make a change to these Terms that materially affects your rights or obligations (including any change to pricing, the scope of the Service, cancellation rights, or the way disputes are handled), we will give you at least 30 days' advance notice before the change takes effect, by email to the address registered against your Account and/or by an in-Service notification. The notice will explain, in plain terms, what is changing and when the change takes effect.

17.3 Effective date aligned to your billing cycle. A material change will not take effect for you part-way through a billing period for which you have already paid. The change will take effect, in respect of your Subscription, no earlier than the start of your next billing period after the notice period in clause 17.2 has expired.

17.4 Your right to reject material changes. If you do not wish to accept a material change, you may cancel your Subscription at any time before the change takes effect for you. If you cancel before that date, you will continue to have access to the paid Service until the end of your current billing period and will not be charged the new (or revised) price for any subsequent period. Because clause 17.3 prevents the change from taking effect mid-period, you do not need a refund of fees already paid in order to exit before the change applies to you.

If you continue to use the Service after the effective date of a material change of which you have been notified, that constitutes acceptance of the revised Terms.

17.5 Non-material changes. For changes that are not material — for example, clarifications, typographical corrections, or changes required to comply with law — we may apply the revised Terms without separate advance notice, provided that the revised Terms remain accessible from the Service.

17.6 Nothing in this clause 17 permits us to vary these Terms in a way that, taken as a whole, would be unfair under the Consumer Rights Act 2015 or that would deprive you of rights you have already accrued.

18. General

18.1 Entire agreement. These Terms, together with the Privacy Policy and any other policies referenced in them, form the entire agreement between you and DOR Digital in relation to the Service. The payment transaction itself is governed separately by Stripe's end-customer terms (see clause 5.3).

18.2 Assignment. You may not assign or transfer your rights under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms.

18.3 No waiver. A failure by us to enforce any right under these Terms is not a waiver of that right.

18.4 Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force.

18.5 Third party rights. No person other than you and us has any rights under these Terms under the Contract (Third Party Rights) (Scotland) Act 2017.

19. Governing Law and Jurisdiction

19.1 These Terms and any dispute arising out of or in connection with them are governed by the laws of Scotland.

19.2 You and we agree that the courts of Scotland have exclusive jurisdiction to settle any such dispute, except that, if you are a consumer resident in another part of the United Kingdom, you may also bring proceedings in the courts of the part of the UK in which you are resident.

20. Contact

If you have any questions about these Terms or the Service, please contact us at:

DOR Digital Email: [contact email] Postal address: [address]

These Terms were last updated on 2 May 2026.